Trouble Shooting Common Problems
Most water conditions can be resolved by the recommended solutions below. Extreme conditions may warrant draining and refilling the spa or hot tub. Stains or calcium deposits may require attention prior to refilling. It is recommended that the water be changed monthly or as needed to maintain water quality.
| SYMPTOM |
CAUSE |
SOLUTION |
| CLOUDY WATER |
Excessive organic contaminants or lack or sanitizer
Build up of unfilterable material pH or total alkalinity out of balance
Dirty filter
Calcium too high |
Shock treat with RENEW or OZ Tabs. Check and adjust sanitizer level.
Use SPA BRIGHT & CLEAR or if using ozone SPA SCUM GON.
Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN.
Use SPA CARTRIDGE FILTER CLEAN on a monthly basis.
Use SPA DEFENDER on a weekly basis. |
|
| CHALKY, WHITE SCALE DEPOSITS (calcium build up) |
High mineral content in water |
Use SPA DEFENDER on a weekly basis. Check water balance and adjust as necessary. |
|
| CLOUDY GREEN WATER |
Low sanitizer level |
Shock treat with RENEW or if using ozone, OZ Tabs. Check and adjust sanitizer level. |
|
| CLEAR GREEN WATER |
Dissolved copper or iron in spa water |
Add SPA METAL GON to sequester minerals in the water. Check pH level. |
|
| BROWN WATER |
High iron or manganese content |
Add SPA METAL GON to sequester minerals in the water. Check pH level. |
|
| ODOR |
Excessive organic contaminants |
Shock water with RENEW or if using ozone, OZ Tabs. Check and adjust sanitizer level. |
|
| EYE / SKIN IRRITATION |
Chloramines or excessive organic contaminants pH or total alkalinity out of balance |
Shock water with Renew or if using ozone, OZ Tabs. Test and adjust pH and total alkalinity. |
|
| SCUM DEPOSIT ON WATERLINE |
Oils, lotions, and detergents from bathers have caused build-up |
Use SCUM GON on a weekly basis. |
|
| EXCESSIVE FOAMING |
Build up of body oils, cosmetics and detergents from bathers
Calcium Hardness is too low
Large amount of Total Dissolved Solids |
Add SPA FOAM DOWN.
Shock with RENEW or OZ Tabs. Add CALCIUM BOOSTER to obtain 150-400 ppm calcium level in the water.
Change water. |
|
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